Store Policies

SHIPPING POLICY (Bethel Home Living)

Bethel Home Living is committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
During high-volume periods, processing may take slightly longer.

Shipping Times

Estimated delivery time (after processing) is typically:

  • United States: 7–15 business days

Delivery times are estimates and may vary due to carrier delays, weather, customs, or other factors outside of our control.

Shipping Rates

Shipping rates are calculated at checkout unless otherwise stated.
We may offer promotions such as free shipping for a limited time.

Tracking Information

When your order ships, you will receive an email with tracking details.
Tracking updates may take 24–72 hours to appear after shipment.

Incorrect Address / Undeliverable Packages

Please double-check your shipping address before placing your order.
If an order is returned to us due to an incorrect or incomplete address, the customer may be responsible for reshipping fees.

Lost or Delayed Packages

If your package appears delayed or lost, please contact us at hello@bethelhomeliving.com with your order number. We will assist you in locating your shipment and determining the next steps.

Damaged Items

If your order arrives damaged, please email hello@bethelhomeliving.com within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged item(s)

  • Photos of the packaging

We’ll make it right as quickly as possible.

Contact

For shipping questions, contact:
Email: hello@bethelhomeliving.com
Business Hours: 9:00am-5:00pm (Mon-Fri) EST
Please include your order number for faster support.

RETURN & REFUND POLICY (Bethel Home Living)

We want you to love your purchase. If something isn’t right, we’re here to help.

Returns

We accept returns within 30 days of delivery for eligible items that are:

  • Unused

  • In original packaging

  • In the same condition as received

To request a return, email hello@bethelhomeliving.com with your order number.

Non-Returnable Items

The following items are not eligible for return:

  • Final sale items 

  • Gift cards

  • Items that have been used, worn, or damaged due to customer handling

  • Items returned without original packaging (when applicable)

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

We recommend using a trackable shipping method, as we are not responsible for lost return packages.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.
If approved, refunds will be issued to the original payment method within 5–10 business days.

Exchanges

We do not currently offer direct exchanges. If you need a different item, please return the original item (if eligible) and place a new order.

Damaged or Incorrect Items

If you received a damaged or incorrect item, contact us within 48 hours of delivery at hello@bethelhomeliving.com with photos and your order number so we can resolve it quickly.

Contact

Email: hello@bethelhomeliving.com
Business Hours: 9:00am-5:00pm (Mon-Fri) EST
Please include your order number for faster support.

PRIVACY POLICY (Bethel Home Living)

Bethel Home Living values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our store or place an order, we may collect:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment information (processed securely by our payment providers)

  • Order history and customer support messages

  • Device information (IP address, browser type, cookies)

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve our website and shopping experience

  • Prevent fraud and maintain security

  • Send marketing emails (only if you opt in)

Sharing Your Information

We may share your information with trusted third parties to operate our store, such as:

  • Payment processors

  • Shipping carriers

  • Shopify and related service providers

  • Marketing platforms (only if you opt in)

We do not sell your personal information.

Cookies

We use cookies to help our website function properly and to improve your experience. You can disable cookies in your browser settings, but some features may not work correctly.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Opt out of marketing emails at any time

Data Security

We take reasonable measures to protect your information, but no method of transmission is 100% secure.

 

TERMS OF SERVICE (Bethel Home Living)

By using our website and purchasing from Bethel Home Living (“we,” “us,” “our”), you agree to the following Terms of Service.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to use our products or services for unlawful purposes.

Product Information

We make every effort to display product details accurately. However, colors, sizing, and appearance may vary slightly depending on screen settings and manufacturing variations.

Pricing & Payments

All prices are listed in USD unless otherwise stated. We reserve the right to change pricing at any time. Payments are processed securely through our payment providers.

Shipping & Delivery

Shipping estimates are provided in our Shipping Policy. Delivery dates are not guaranteed due to factors outside our control.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Intellectual Property

All content on this website (logos, images, text, branding) belongs to Bethel Home Living and may not be copied or used without permission.

Limitation of Liability

Bethel Home Living is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Changes to Terms

We may update these Terms of Service at any time. Continued use of the website means you accept any changes.



CONTACT US (Bethel Home Living)

Need help? We’ve got you.

Email: hello@bethelhomeliving.com
Business Hours: 9:00am-5:00pm (Mon-Fri) EST
Please include your order number for faster support.

FAQ (Bethel Home Living)

When will my order ship?

Orders typically process in 1–3 business days.

How long does delivery take?

Most orders arrive within 7–15 business days after processing.

Do you offer tracking?

Yes — tracking is emailed once your order ships.

What is your return policy?

We accept eligible returns within 30 days of delivery. See our Return & Refund Policy for full details.

My item arrived damaged—what do I do?

Email us within 48 hours with photos of the item and packaging and we’ll help right away.

How do I contact support?

Email hello@bethelhomeliving.com and include your order number.